Professional indemnity refers to a type of insurance policy that protects
Professional indemnity refers to a type of insurance policy that protects professionals against claims made by clients or third parties alleging financial loss or damage caused by the professional’s advice, services, or actions.
It is also commonly known as errors and omissions (E&O) insurance. This insurance is typically purchased by professionals who provide advice or services that can result in financial loss for their clients, such as doctors, lawyers, accountants, architects, engineers, and consultants.
Professional indemnity insurance can cover the cost of legal defense, settlements, or judgments that the professional may be required to pay as a result of a covered claim. The coverage and limits of the policy depend on the type of profession, the level of risk, and other factors.
- Who needs it: Professional indemnity insurance is typically needed by professionals who provide advice, expertise, or services to clients, such as consultants, engineers, architects, financial advisors, lawyers, and doctors. It can also be required by professional bodies, regulators, or clients as a condition for working with them.
- Coverage: Professional indemnity insurance covers the cost of legal fees, settlements, and judgments that arise from claims alleging negligence, errors, or omissions in the professional’s advice, services, or work. The policy can also cover the cost of defense against unfounded or frivolous claims. However, it may not cover intentional or criminal acts, bodily injury, or property damage.
Benefits: Professional indemnity insurance can provide peace of mind to professionals by protecting them from financial losses that can result from lawsuits or claims. It can also enhance their credibility and reputation by demonstrating a commitment to professionalism, accountability, and responsibility.
Costs: The cost of professional indemnity insurance depends on various factors such as the profession, the level of risk, the claims history, the coverage limits, and the deductible. It is usually based on a percentage of the professional’s annual revenue or fees.
Importance: Professional indemnity insurance is important for professionals because it can mitigate the financial and reputational risks associated with their work. It can also help them comply with legal and ethical requirements, maintain their license or certification, and attract and retain clients.
- It is a type of liability insurance that specifically covers the professional’s liability for economic loss, rather than physical harm or injury.
- It can provide coverage for a range of scenarios, such as negligence, errors or omissions in professional services, breach of contract, misrepresentation, or infringement of intellectual property rights.
- The policy may also cover the cost of investigation and defense of claims, even if the claim is groundless or frivolous.
- The coverage may be provided on a claims-made basis, which means that the policy only covers claims made during the policy period, regardless of when the underlying event occurred.
- The amount of coverage and the premium can vary widely depending on the type of profession, the level of risk, the size of the business, and other factors.
- Some professions may require professional indemnity insurance as a condition of membership or licensing, such as lawyers, accountants, or architects.
- In addition to insurance, professionals may also use other risk management techniques to minimize their exposure to liability, such as using contracts, disclaimers, or waivers, or implementing quality control and documentation procedures.

Coverage: Professional indemnity insurance can cover a wide range of claims, including negligence, errors and omissions, breach of duty, misrepresentation, defamation, and infringement of intellectual property rights.
Importance: Professional indemnity insurance is essential for professionals as it can protect their reputation and financial stability in the event of a claim. It can also provide peace of mind for clients who may be hesitant to engage with professionals who do not have this insurance.
Claims-made policy: Professional indemnity insurance is typically written on a “claims-made” basis, which means that the policy covers claims made during the policy period, regardless of when the alleged incident occurred. This is different from “occurrence-based” policies, which cover claims that arise from incidents that occurred during the policy period, even if the claim is made after the policy has expired.
Limits and deductibles: Professional indemnity insurance policies typically have limits and deductibles that vary depending on the profession, the level of risk, and other factors. The policyholder may have the option to choose the limit and deductible that best suits their needs and budget.
Requirements: In some professions, professional indemnity insurance is mandatory, either by law or by the professional association. For example, lawyers, doctors, and architects are often required to have this insurance as a condition of their professional license.
- Who needs it: As I mentioned earlier, professional indemnity insurance is typically purchased by professionals who provide advice or services that can result in financial loss for their clients. These can include doctors, lawyers, accountants, architects, engineers, IT professionals, management consultants, and many others.
- Why it’s important: Even if you’re an expert in your field, mistakes can happen, and clients may hold you responsible for any financial loss or damage they suffer as a result. Professional indemnity insurance helps protect you from the financial consequences of such claims.
How it works: If a client makes a claim against you, your professional indemnity insurance provider will typically investigate the claim and determine whether it’s covered by your policy. If it is, the insurer may pay for your legal defense and any damages you may be required to pay.
Coverage limits: Professional indemnity insurance policies typically have limits on the amount of coverage they provide. These limits can vary depending on the profession and the level of risk. It’s important to carefully review your policy and make sure that the coverage limits are sufficient to protect you in case of a claim.
Claims-made policies: Professional indemnity insurance policies are often “claims-made” policies, which means that they only cover claims that are made during the policy period. This can be important to keep in mind if you’re switching insurance providers or if you’re retiring or leaving your profession, as you may need to purchase additional coverage to protect yourself from future claims.